What keeps a first-time guest from returning?

Join recognized church growth consultant Kay Kotan as she explores the top ten strategies to ensure more first-time guests become returning guests.

Kay will discuss concrete things your congregation, no matter the size, can do to ensure that visitors to your church want to become regulars.

Kay is executive director of Impressions Unlimited, an organization that provides churches the opportunity to receive invaluable feedback to help them better prepare to have returning guests. She is the author (or co-author) of several books, including

• Launching Leaders

• Mission Possible

• Strategy Matters

• IMPACT!

• Get Their Name

• Building Worship Bridges

• Gear Up!