Kay Kotan: What Is Your Community Saying About Your Church?


Churches often rely on internal information and self impressions when making decisions about the life of the congregation. Unfortunately, this information and impressions are not always accurate impressions and reflections of the greater community about your church.  How many first-time guests are you receiving? How many returning guests?  What are they saying about their experience? Do you know? How are you gaining this information? … Read More